All orders will be calculated with the shipping fees automatically reflected upon checkout. We will process your order immediately after the FULL PAYMENT made. Normally it will take 1 - 3 working days for the courier services ( Pos Laju ) to delivery the parcel to your shipping address.
Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
We cannot issue refunds for shipping charges.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank account or original method of payment, within 3 business days.
You can also contact us at our Facebook Page.
Once orders have left our warehouse, Gameland cannot be held accountable for lost, stolen, or mis-delivered packages. If you’re having trouble tracking down a shipment, you’ll need to contact your local post office and/or parcel carrier for assistance.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] or you can also contact us via our Facebook Page.
To return your product, you should mail your product to:
Gameland SKN Enterprise
No. 23, Jalan Keluli Am7/Am,
Pusat Perniagaan Bukit Raja, Seksyen 7,
40000 Shah Alam, Selangor Darul Ehsan, Malaysia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over rm300.00, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.